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Analysts reviewing voice agent call data and dashboards in an operations room at dusk

Voice Agents

Your Voice Agent Has A Data Pipeline Rotting From The Inside

Teams burn weeks tweaking system prompts while their agents choke on conflicting documents. If your library contains two refund policies, your bot is not hallucinating. It is flipping a coin.

Nina Falco · 4d ago · 7 min read

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Voice AIModels, latency, benchmarks and the platform wars behind spoken machines.Voice AgentsAutonomous callers, deployments, escalation design and the ops behind them.Virtual ReceptionistsThe front desk goes automated: clinics, trades, law firms and the money in missed calls.Synthetic VoiceCloning, prosody, watermarking, fraud and the ethics of a manufactured human sound.

Your Voice Agent Has A Data Pipeline Rotting From The Inside

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