The beat

Virtual Receptionists

The front desk goes automated: clinics, trades, law firms and the money in missed calls.

Empty reception counter with a ringing desk phone and appointment diary at a small practice

The Virtual Receptionist Is Quietly Becoming The Most Profitable AI Product On Earth

While tech giants chase abstract productivity benchmarks, local service businesses are paying cash to stop missed calls from bleeding their revenue. The boring end of voice AI is printing money.

Priya Raghunathan · 1d ago · 7 min read

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