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AI agent updating presentation slides during a live corporate business meeting inside a modern conference room.

Voice AI

Cisco Shoves Autonomous AI Agents Into Webex Meetings and Support Desks

Cisco launched Dialog for Webex to handle customer support and meeting tasks, defying research showing enterprise AI agents still fail 70 percent of complex workflows.

Ray Dalton · 25d ago · 4 min read

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Voice AIModels, latency, benchmarks and the platform wars behind spoken machines.Voice AgentsAutonomous callers, deployments, escalation design and the ops behind them.Virtual ReceptionistsThe front desk goes automated: clinics, trades, law firms and the money in missed calls.Synthetic VoiceCloning, prosody, watermarking, fraud and the ethics of a manufactured human sound.

Cisco Shoves Autonomous AI Agents Into Webex Meetings and Support Desks

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